To access your DASHBOARD (https://www.blissart.com/dashboard):
To access the other parts of your dashboard such as your ORDERS, SALES or PAYOUT, click on the part you wish to access in your sub navigation bar.
As there may be quite a lot happening at the same time across the various parts of your BLISSART account, your Dashboard Overview grants you a summarized view of what is up.
The info tiles grant you visibility on:
Notifications below the info tiles keep you updated on the various events occurring on your account.
Log in regularly to stay on top of your game!
Your Orders
Your Atelier
Your Gallery
Curate & Sponsor
Your Earnings
Notifications are posted on your Dashboard Overview page as events occur on your account.
You are notified about:
Log in regularly to check what’s new.
An invitation fee is the fee you earn as an Artist and an Art Enthusiast for successfully inviting new Artists, calculated as 10% of an Artwork listing price sold.
As you invite a new Artist on BLISSART, you earn
10% of the Artworks sold
by the Artist invited for
6 months
, and can
keep on extending the benefiting period indefinitely!
For example, as you successfully
invite 30 Artists
and each Artist sells
one Artwork listed at 100$
every month,
you earn 300$ a month!
The benefiting period of 6 months is reflecting as 180 days in your dashboard.
The info tiles on your Invited Artists page give you access to key metrics:
You can change your invitation code once by
accessing the General page of your Settings:
Log in to your BLISSART user account and visit
Settings
(https://www.blissart.com/settings/general) by clicking on the avatar or your name at the top right of the navigation bar.
You can’t change your invitation code once you have entered it and saved. It is a unique identifier linked to your account.
By unlocking your Art enthusiast access to build your gallery, you are able the provide vouchers to your network. The voucher code you then communicate is the same as your invitation code – keeping it simple.
By signing up with your invitation code, Users gain 500 Points they can use to earn more, while you earn your invitation fee. It’s a win-win!
Users activating their Artist access can use points to:
Users activating their Art enthusiast access can use points to:
Users can activate both Artist and Art enthusiast accesses.
By signing up with your invitation code, Artists gain 500 Points they can use to earn more!
You have two options to invite new Artists:
Using your own means
You can invite new Artists by contacting them through your own means.
If you do so, please ensure they enter your invitation code while signing up to BLISSART.
Using the automatized “Invite a Friend” function
You can also invite new Artists by clicking on the Invite a Friend button on the “Invited Artists” page of your Dashboard.
Enter the email, first & last name of the Artist you wish to invite and click the button that reads
Send invitation.
The Artist you invited then receives an invitation email containing your invitation code, sharing relevant BLISSART features and a link to BLISSART video. By clicking on the body of the email, the invited Artist is routed to a sign up step with your invitation code pre-entered.
Your Invited Artists’ data is organized according to the following:
To facilitate your browsing experience across the many friends invited, we have set the following color coding under the benefiting period:
Color is red when the benefiting period left is between 1 and 44 days.
Color is orange when the benefiting period left is between 45 and 89 days.
Color is green when the benefiting period left is 90 days and above.
As friends you invited unlock their Artist access, you are granted with a benefiting period of 6 months, reflecting as 180 days in your dashboard.
You can extend the invitation benefiting period as you help the Artists you invited sell their Artworks.
You can help invited Artists sell their Artworks and increase your benefiting period by 6 months at a time by:
Every time you purchase an Artwork from an Artist you invited or sell an Artwork from the same Artist through your gallery, you extend your benefiting period by 6 months.
For example, if you purchase one Artwork from an Artist you invited and sell two Artworks from the same Artist through your gallery, your benefiting period related to the specific Artist is increased by 18 months!
A benefiting period of 6 months is reflecting as 180 days in your dashboard.
Although you can keep on extending the invitation benefiting period indefinitely by continuously helping Artists you have invited, there is a maximum cumulated invitation benefiting period of ten years.
For example, if you sell 24 Artworks from an Artist you invited through your gallery in a month, you will see the invitation benefiting period of the given Artist increasing to a maximum of ten years in your dashboard, and not twelve years.
Every Artist you invite grants you a benefiting period of 6 months, appearing as 180 days under your “Benefiting Period” on the Invited Artists page of your Dashboard.
When the benefiting period reaches zero, you irrevocably lose your invitation benefit from the given Artist.
From this point, you are no more entitled to the given Artist invitation fee, unable to extend the benefiting period, can’t see the Artist in your Invited Artists Dashboard anymore and the invitation fee entitlement is transferred to BLISSART.
Your Orders page helps you monitor and manage your purchases.
Every order contains 3 sections:
the order summary, the order details and actions.
1. The order summary
The summary section is set on the blue background and shares your:
2. The order details
The details section is present below the summary and provides you with information for every item ordered, from Artwork dimensions to shipping status:
3. Actions
The actions section enables you to track your parcels, post a review and request a return:
Yes, every item is shipped in its individual packaging and has a unique Airway Bill number.
In the event that you purchase multiple Artworks from the same Artist, each Artwork will be packaged individually and ship with a unique Airway Bill number.
You can request a return by accessing the
ORDERS
page of your
DASHBOARD:
Log in to your BLISSART user account and visit
DASHBOARD
(https://www.blissart.com/orders) by clicking on the avatar or your name at the top right of the navigation bar.
You will only see the Return item button if your order is within the 14 days return period or if you haven’t waived your rights to refund by ticking the relevant box when posting a review.
Once you’ve received your Artwork, you have
14 days to decide
whether or not you would like to keep it. Where you wish to return the Artwork for
personal or aesthetic reasons,
the refund covers the cost of the Artwork and the shipping cost to your destination only, while you are charged for the return shipping costs: the
return shipping costs being deducted
from your refund value.
Any potential customs duties paid are not eligible for refund.
After selecting the reason of your return:
In an extraordinary case where cost of the return exceeds the value to be refunded, no return of the Artwork will be permissible.
The refund value will be credited back to you within 7 days of notification of receipt from the Artist that the Artwork has been received undamaged in its original packaging together with any materials and certificates.
Where you wish to return the Artwork
as faulty, not as described or materials and certificates are missing,
the refund covers the cost of the Artwork and the shipping cost to your destination, and the
Artist is charged with the return shipping costs.
Any potential customs duties paid are not eligible for refund.
You have 7 days following delivery of the item to open a case. Upon submission, a case will be opened and a BLISSART administrator will contact you and the Artist to mediate.
After selecting the reason of your return and to open a case:
Upon submission, a case will be opened and a BLISSART administrator will contact you to mediate and close the case.
Where you wish to return the Artwork as the packaging and its contained Artwork are damaged, the refund will correspond to the liability of the courier. The liability of a courier is limited to the higher of a) the amount provided by the applicable international treaty or local law; or b) a rate per kilogram; or c) lumpsum per Shipment (typically in the 100$ range).
Where the packaging and its contained Artwork are damaged when delivered by the courier, you are to inform BLISSART within 4 days following delivery and have contents, original shipping cartons and packaging available for inspection by the courier and retain them until the claim is concluded. The courier reserves the right to inspect damaged Shipments on your premises as well as the right to retrieve the damaged Package for inspection at a courier facility. Receipt of the Shipment by you without written notice of damage on the delivery receipt provided by the courier is prima facie evidence that the Shipment was delivered in good condition.
After selecting the reason of your return and to open a claim:
As a valid claim is submitted, you will be informed by a BLISART admin about the claim value authorized by the courier.
No, you can’t cancel an order.
Once you’ve received your Artwork, you have 14 days to decide whether or not you would like to keep it. If you wish to return the piece, we will refund your purchase while you are charged with the shipping cost back to the Artist.
With BLISSART, you don’t have to decide right away if the Artwork you bought deserves the spot on your wall.
Once you’ve received your Artwork, you have 14 days to decide whether or not you would like to keep it. If you wish to return the piece, we will refund your purchase while you are charged with the shipping cost back to the Artist.
Please note the following is required for returns to be accepted:
As a return is accepted, you will receive a pre-paid airway bill from DHL, FedEx or USPS and will have 5 days to either drop off the package at your nearest branch or have it picked up.
Upon receipt and confirmation by the Artist that the Artwork is received undamaged in its original packaging together with any certificates of authentication and any other materials provided in the package, we’ll refund the sum paid less the shipping cost back to the Artist within 7 days.
For Artworks that are faulty, not as described, where any materials and certificates are missing or where the packaging and its contained Artwork are damaged when delivered by the courier, please consult the relevant articles to request a return.
BLISSART community wants your voice to be heard and looks forward to your feedback - negative or positive!
Eligibility
To post a review appearing on the atelier of an Artist, you must have purchased an Artwork from the given Artist. This ensures you and the community that all reviews on BLISSART are genuine exchanges resulting from transactions on the site.
Be helpful & relevant
Reviews are intended to provide helpful, relevant content to fellow users. Content you submit should be relevant and based on your own honest opinions and experience:
Respect others
In order to maintain a welcoming environment for all users, we count on you to always be respectful of others:
Although we will not censor, edit, or delete reviews, we reserve the right to remove reviews that violate the review guidelines.
You can post a purchase review once you’ve received your Artwork.
You can post a review by accessing the
REVIEWS
page of your
DASHBOARD:
Log in to your BLISSART user account and visit
DASHBOARD
(https://www.blissart.com/reviews) by clicking on the avatar or your name at the top right of the navigation bar.
You can also access the Reviews page by clicking on the button that reads Post your Review on your Orders page.
To complete your purchase review, you are invited to enter:
Click Post and your review will get published.
Artists can collect their money either as the 14 days refund policy expires or as you forgo the policy, whichever comes first.
If you are
happy with your purchase
and don’t intend to claim a refund, you can forgo your 14 days refund policy and allow the
Artist to collect the payment
before the 14 days term.
This process can’t be reversed so don’t forgo your 14 days refund policy unless you are sure the Artwork you bought deserves the spot on your wall.
If you don’t see the Artwork you purchased on your Reviews page or the button that reads Post your Review on your Orders page, it could be that:
Yes, Artists can reply to a purchase review posted by a Buyer.
You can see the reply of an Artist to you review either:
You can consult your reviews history by accessing the
REVIEWS
page of your
DASHBOARD:
Log in to your BLISSART user account and visit
DASHBOARD
(https://www.blissart.com/reviews) by clicking on the avatar or your name at the top right of the navigation bar.
No, once a review has been posted, you can’t edit, change or delete it.
To access the REVENUES page of your DASHBOARD (https://www.blissart.com/revenues):
To access the other parts of your dashboard such as your ORDERS, SALES or PAYOUT, click on the part you wish to access in your sub navigation bar.
Your revenues page helps you visualize your earnings and access all transactions log.
The page is divided in 3 sections:
the information tiles, the graphics and the transactions log.
1. The information tiles
2. The graphics
3. The transactions log
You can filter the transactions log to review a specific type of transaction by clicking on the different filters:
The revenues page is updated in
real time.
To update your page, click on the
REVENUES
page of your
DASHBOARD
or refresh the page through your browser.
A payout is the action of withdrawing your funds available, or “getting paid”.
A payout method is the way you will receive the funds from your sales (your payout), selecting among different options available for your country.
Funds available: You can withdraw your funds available, using your preferred payout method. Your funds start by being on standby until the 14 days refund policy expires or until the Buyer agrees to forgo the refund policy when posting a review. As either comes first, your funds then move from “Funds on standby” to “Funds available”.
Payouts in process: As you submit a payout request, the amount instructed for payout moves from “Funds available” to “Payouts in process”. Your payouts are in process until payments are successfully completed by BLISSART.
Payouts completed: As BLISSART successfully completes a payment, the amount paid moves from “Payouts in process” to “Payouts completed”.
You can instruct a payout by accessing the
PAYOUT
page of your
DASHBOARD:
Log in to your BLISSART user account and visit
DASHBOARD
(https://www.blissart.com/dashboard/payout) by clicking on the avatar or your name at the top right of the navigation bar.
If you have not added any payout method, you can add one by clicking on the button that reads “Add a Payout Method”.
You can add a payout method either through your SETTINGS or your DASHBOARD.
To add a payout method through your SETTINGS:
To add a payout method through your DASHBOARD:
There are three simple steps required to add a payout method:
You can see all payout methods added on the “PAYOUT SETTINGS” page of your “SETTINGS”.
No, you can not edit a payout method.
If you changed details or just did a typographic error, you need to add a new payout method with your up to date details and delete the invalid payout method.
You can delete an existing payout method by accessing the PAYOUT SETTINGS page of your SETTINGS.
Log in to your BLISSART user account and visit SETTINGS (https://www.blissart.com/settings/payout_preferences) by clicking on the avatar or your name at the top right of the navigation bar.
All active payout methods you created are visible on the page.
To delete an existing payout method, click on the delete button of the payout method to remove, confirm your choice and the method gets permanently deleted.
There are three different payout methods you can choose from.
PayPal
With multiple payment options and Buyer protection, millions of people use PayPal for its simplicity and security. Enter the email address associated with your existing PayPal account and receive your payments seamlessly.
Remittance
You don’t have a Bank account or simply wish to receive payments in cash? We have got it covered.
Remittance companies such as Ria, Transfast Remittance, Leader Payment System and many more allow you to receive payments from BLISSART in cash.
Bank Transfer
You like seeing payments credited directly to your Bank account? Yes can do.
Enter your Bank account details and receive your payments through the traditional Bank Transfers (or Wire Transfers).
The availability of each payout method depends on the Beneficiary country selected.
PayPal processing fee: PayPal will charge a fee depending on your account profile and the country you are in. The fee is not paid by BLISSART and will be charged by PayPal to your account.
Processing time: The payment will reach you 1-2 days after completing the payout request. You will get an e-mail confirmation from us with the payment reference when the payment is processed.
Minimum payout amount: A minimum payout of $60 USD is required before your payout can be processed.
Maximum payout amount: The PayPal sending limit per single transaction is $10000 USD.
Currency and exchange rate: BLISSART sends payouts in USD. PayPal may then convert the USD amount to your local currency at PayPal’s exchange rates.
Remittance processing fee: The remittance agent will charge a fee to process the transaction depending on the Beneficiary country. The fee is deducted from each remittance transaction.
Processing time: The payment will reach you 1-2 days after completing the payout request. You will get an e-mail confirmation from us with the unique confirmation number when the payment is processed.
Minimum payout amount: A minimum payout of $60 USD is required before your payout can be processed.
Maximum payout amount:
The remittance sending limit per single transaction is $2000 USD.
Remittance agents can’t process identical sums on the same day, so if you have a payout of $4000 or more, only $2000 can be processed per day.
Currency and exchange rate: BLISSART sends payouts in USD. The USD amount is then converted to your local currency at the agent’s exchange rates.
Additional fees: Additional fees may be required by the local government. These are not set or charged by BLISSART.
Collecting your cash:
Go to the nearest branch of the remittance agent and present the unique confirmation number you received by email along with the government issued ID of the Beneficiary.
Remittance payouts expire after 60 days – claim them beforehand!
Bank Transfer processing fee: Our Bank will charge a fee to process the transaction depending on the Beneficiary Bank and country. The fee is deducted from each transfer.
Processing time: The payment will reach you 3-4 days after completing the payout request. You will get an e-mail confirmation from us with the transfer reference when the payment is processed.
Minimum payout amount: A minimum payout of $60 USD is required before your payout can be processed.
Maximum payout amount: The Bank Transfer sending limit per single transaction is $10000 USD.
Currency and exchange rate: BLISSART sends payouts in USD. Your Bank may then convert the USD amount to your local currency at its exchange rates.
Additional fees: Additional fees may be required by your Bank and the local government. These are not set or charged by BLISSART.
