Artist FAQ

What is a sponsoring fee?

On BLISSART, you judge which Artworks make it in an exhibition – you are the curator.

A Sponsoring fee is the fee you earn as an Artist or as an Art Enthusiast for sponsoring Artworks you see fit in future Exhibitions.

The moment an Artwork you sponsored gets purchased during a future or a weekly exhibition, you earn a sponsoring fee and your account is credited with up to 10% of the Artwork listing price.

If you were the only person sponsoring the Artwork when it got purchased, you are credited with the full 10% of the Artwork listing price. If you were 2, you are credited with 5% and if you were 10 which is the maximum, you are credited with 1% of the Artwork listing price.

Who can sponsor Artworks?

Artists and Art Enthusiast can both sponsor Artworks.

As an Artist, you can sponsor Artworks as long as you have a minimum of 1 Artwork for sale in your atelier.
Art Enthusiast can sponsor Artworks as long as the Artists they successfully invited have collectively at least 1 Artwork for sale in their atelier.

Where can I sponsor Artworks?

You can sponsor Artworks in future exhibitions by accessing the SPONSOR page in your DASHBOARD.
Log in to your BLISSART user account and visit  SPONSOR (https://www.blissart.com/sponsorships) by clicking on the avatar or your name at the top right of the navigation bar.

• Click on  “SPONSOR”  in the dropdown menu.
• Click on the future exhibition you want to sponsor Artworks in.
• Once in the future exhibition, click on the button that reads “Sponsor Artwork” and sponsor the Artworks you want, one at a time.

How many Artworks can I sponsor?

Your sponsoring capacity corresponds to 1/3 of your total Artworks available for sale, constituted of Artworks for sale in your atelier and Artworks offered by the Artists you have successfully invited.

As an Artist who has NOT invited any other Artists, your sponsoring capacity corresponds to 1/3 of your Artworks for sale in your atelier; and is rounded up.
For example, if you have 28, 29 or 30 Artworks for sale in your atelier, your sponsoring capacity is of 10.

As an Artist who has successfully invited other Artists, your sponsoring capacity corresponds to 1/3 of the total Artworks available for sale, constituted of Artworks for sale in your atelier and Artworks offered by the Artists you have invited; and is rounded up.
For example, if you have 28 Artworks for sale in your atelier, and the Artists you invited have collectively 90, your Total Artworks for sale is of 118, bringing your sponsoring capacity to 40.

Art Enthusiasts who have successfully invited other Artists have a sponsoring capacity corresponding to 1/3 of the Artworks offered by the Artists they have invited; and is rounded up.
For example, if the Artists they invited are collectively offering 88, 89 or 90 Artworks, their sponsoring capacity is of 30.

What are the info tiles on my Sponsor page?

Sponsorships available: Number of Artworks you can currently sponsor in future exhibitions.
Sponsoring capacity: Your sponsoring capacity corresponds to 1/3 of your total Artworks available for sale, constituted of Artworks for sale in your atelier and Artworks offered by the Artists you have successfully invited.
Sponsored Artworks sold to date: Number of Artworks sold while you were sponsoring them in an exhibition (future or weekly status), granting you a sponsoring fee.
Earnings to date (Sponsoring fee): Sum of your sponsoring fee earned to date, calculated as 1 to 10% of listing price (USD$) depending on the number of sponsors.

What happens when my total Artworks available for sale decreases?

Your sponsoring capacity corresponds to 1/3 of your total Artworks available for sale, constituted of Artworks for sale in your atelier and Artworks offered by the Artists you have successfully invited.

Hence, when your total Artworks available for sale decreases either because you have lesser Artworks for sale in your atelier or because the Artists you have invited have collectively lesser Artworks to offer, your sponsoring capacity decreases accordingly.

I have used my full Artwork sponsoring capacity, when will it be refreshed?

Your sponsoring capacity is refreshed:

• gradually as Artworks you sponsored get purchased.
• when a weekly exhibition ends, by the number of Artworks you had sponsored into the exhibition.

What is the difference between future and weekly exhibitions?

Future exhibitions are restricted to Artists and Art enthusiasts during the 3 weeks that follow their announcement. Artists and Art enthusiasts use this time to create and sponsor Artworks they see fitting future exhibitions.

Passed 3 weeks, future exhibitions turn into weekly exhibitions: the sponsorship period closes and exhibitions open to the public for 3 weeks.

What happens when a sponsored Artwork is bought outside weekly exhibitions?

Although Buyers may acquire sponsored Artworks before exhibitions open to the public, on a gallery or on blissart.com, we have got the back of Artists and Art enthusiasts who sponsor.

On each of the following scenarios, a sponsored Artwork is bought on a gallery or blissart.com:

Scenario 1: while being sponsored in a single future exhibition.
The Users who sponsored the Artwork still earn their sponsoring fee.

Scenario 2: while being sponsored in a single weekly exhibition.
The Users who sponsored the Artwork still earn their sponsoring fee.

Scenario 3: while being sponsored in multiple future and weekly exhibitions.
The future or weekly exhibition where the Artwork received most sponsorships sees the Users who sponsored the Artwork still earn their sponsoring fee.

Scenario 4: while being sponsored in multiple future and weekly exhibitions with the same number of sponsorships.
The future or weekly exhibition where the Artwork got sponsored first sees the Users who sponsored the Artwork earn still their sponsoring fee.

What Artworks can I sponsor in a future exhibition?

You can sponsor any Artwork in a future exhibition: let it be your own, Artworks from Artists you have invited or any other creation you see fit!

Why am I unable to sponsor an Artwork in a future exhibition?

Each Artwork can benefit up to a maximum of 10 sponsorships in a specific future exhibition.
Once the maximum is reached, the Artwork can’t be sponsored further in the given exhibition.

How many times can I sponsor the same Artwork?

You can sponsor the same Artwork once per future exhibition, for an unlimited number of exhibitions.

Can I recall a sponsorship?

No, once you sponsor an Artwork, you can’t recall the sponsorship.

Your sponsoring capacity is then refreshed as Artworks you sponsored get purchased or as weekly exhibitions end.

Can I see how many people are sponsoring the same Artwork?

In a view to ensure the curatorial process remains impartial, you can’t see how many sponsors an Artwork enjoys.

Can I sponsor an Artwork in a weekly exhibition?

No, you can only sponsor Artworks in future exhibitions during the 3 weeks that follow their announcement.
Passed 3 weeks, sponsoring closes, exhibitions open to the public and exhibition status move from future to weekly exhibitions.

What are Albums, Invited wall and followed wall?

You will find Albums, Invited wall and Followed wall pages under your FAVORITES.

ALBUMS page: allows you to organize the Artworks you love.
INVITED WALL page: helps you stay on top of what’s new from the Artists you invited.
FOLLOWED WALL page: helps you stay tuned to the

How do I add an Artwork to my albums?

To add an Artwork to your albums:

• Ensure you are logged in.
• Click on the love icon when hovering over the desired Artwork.
• A pop up with the title “Add to favorites” will appear.
• Either click on an existing album to add the Artwork into it or type a new album title and click on the button that reads Create Album to add the Artwork into the newly created album.

If you are not logged in and click on the love icon

How do I remove Artworks from albums?

You can remove Artworks from your albums by accessing the ALBUMS page in your FAVORITES.
Log in to your BLISSART user account and visit  FAVORITES (https://www.blissart.com/favorites) by clicking on the avatar or your name at the top right of the navigation bar.

• Click on  “FAVORITES”  in the dropdown menu.
• In the ALBUMS page, Edit the album(s) containing the Artwork you wish to remove.
• Hover over the Artwork you wish to remove and click on “Remove from album”.

How can I create a new album?

Creating an album while browsing Artworks

To create an album while browsing Artworks, you need to:

• Ensure you are logged in.
• Click on the love icon when hovering over the desired Artwork.
• A pop up with the title “Add to favorites” will appear.
• Type a new album title in the section that read “Input album title” and click on the button that reads Create Album.

Creating an album on your dashboard

You can create an album on your dashboard by accessing the ALBUMS page in your FAVORITES.
Log in to your BLISSART user account and visit  FAVORITES (https://www.blissart.com/favorites) by clicking on the avatar or your name at the top right of the navigation bar.

• Click on  “FAVORITES”  in the dropdown menu.
• In the ALBUMS page, click on the button that reads “Create Album” to create an album.
• Enter a title for the album, add Artworks, select a cover Artwork and click on the teal button on the bottom that reads “Save All Changes”.

What is the difference between albums and collections?

Albums are for your private use and you will find them in your Favorites.
They allow you to organize the Artworks you love.

Collections are for private and public use and are found in ateliers and galleries.
Artists create custom collections to organize their creations and publish selected collections on their atelier for the world to see.
Art enthusiasts create custom collections to organize the Artworks they curate and exhibit selected curated collections on their gallery for their network to see.

How can I follow or unfollow an Artist?

Following your favorite Artists is a great to stay tuned with their latest creations.

Visit the Followed Artists page in your Favorites regularly to check what is new.

To follow an Artist, you can:

• Click the transparent “Follow” button next to the Artist avatar on their atelier.
• Click the transparent “Follow” button next to the Artist avatar on the Artwork details pop up.

New Artworks uploaded by the Artist will now appear on your Followed Artists page.

To unfollow an Artist, you can:

• Click the teal “Unfollow” button next to the Artist avatar on their atelier.
• Click the teal “Unfollow” button next to the Artist avatar on the Artwork details pop up.

The Artworks from the unfollowed Artist are removed from your Followed Artists page.

Where can I change my invitation code?

You can change your invitation code by accessing the GENERAL page in your SETTINGS.
Log in to your BLISSART user account and visit  SETTINGS (https://www.blissart.com/settings/general) by clicking on the avatar or your name at the top right of the navigation bar.

• Click on  SETTINGS in the dropdown menu.
• In the GENERAL page, you will see a button that reads “Change Invitation Code” next to the title Personal Settings.
• Click on the button, and then enter and confirm your invitation code.
• Your invitation code needs to be at least 5 characters long to be valid.
• Click on “I like my Invitation Code, save it!” to save your code.

You can’t change your invitation code once you have entered it and saved. It is a unique identifier linked to your account.

By unlocking your Art enthusiast access to build your gallery, you are able the provide vouchers to your network. The voucher code you then communicate is the same as your invitation code – keeping it simple.

Where can I upload my profile picture?

You can upload your profile picture by accessing the GENERAL page in your SETTINGS.
Log in to your BLISSART user account and visit  SETTINGS (https://www.blissart.com/settings/general) by clicking on the avatar or your name at the top right of the navigation bar.

• Click on  SETTINGS in the dropdown menu.
• In the GENERAL page, you will see a button that reads “Edit User Details” next to your profile picture.
• Click on the button, and then click on “Upload a file from your computer”.
• Select and open the relevant file from your computer.
• Click on “Update Account” to save your selection.

Clear photos are an important way for Buyers to learn about you. We recommend uploading a photo that clearly shows your face.

Where can I edit my currency and measurement system?

You can edit your currency and measurement system by accessing the GENERAL page in your SETTINGS.
Log in to your BLISSART user account and visit  SETTINGS (https://www.blissart.com/settings/general) by clicking on the avatar or your name at the top right of the navigation bar.

• Click on  SETTINGS in the dropdown menu.
• In the GENERAL page, click on “Edit Preferences” under Regional settings.
• Select your currency and preferred measurement system in the drop down fields.
• To save the changes, click on the teal button at the bottom of the page that reads Update Preferences.

Where can I change my password?

You can change your password by accessing the GENERAL page in your SETTINGS.
Log in to your BLISSART user account and visit  SETTINGS (https://www.blissart.com/settings/general) by clicking on the avatar or your name at the top right of the navigation bar.

• Click on  SETTINGS in the dropdown menu.
• In the GENERAL page, click on “Edit Password” under Personal Settings.
• Enter your passwords.
• To save the changes, click on the teal button at the bottom of the page that reads Update Account.

I use Facebook or Google to log in, but I want to create a BLISSART password.

If you created your BLISSART account by connecting to Facebook or Google, you were not required to create a password. You can continue to log in via Facebook or Google.

If you'd like to create a BLISSART password, start by accessing the GENERAL page in your SETTINGS.
Log in to your BLISSART user account and visit  SETTINGS (https://www.blissart.com/settings/general) by clicking on the avatar or your name at the top right of the navigation bar.

• Click on  SETTINGS in the dropdown menu.
• In the GENERAL page, click on “Edit Password” under Personal Settings.
• Enter your passwords.
• To save the changes, click on the teal button at the bottom of the page that reads Update Account.

How can I create a strong password?

The use of strong passwords can slow or often defeat the various attack methods of compromising a user account.

Here are some tips:
Make sure to use a different password for each of your important accounts.
Create different passwords for email, banking, and social media accounts to reduce risks of identity theft.
Create a password that makes sense to you but not to others.
Avoid simple passwords constituted of personal information such as your name, age, birth date, child’s name, favorite song and dictionary words as such passwords are easily cracked by programs.
Use at least 8 characters of lowercase and uppercase letters, numbers, and symbols.
The more characters, the merrier. Combine numbers (1,2,3,4…) symbols (#, $, &, %...) and a mix of uppercase and lowercase letters as passwords are case sensitive.

How do I change the email address I use for BLISSART?

You can change the email address you use on BLISSART by accessing the GENERAL page in your SETTINGS.
Log in to your BLISSART user account and visit  SETTINGS (https://www.blissart.com/settings/general) by clicking on the avatar or your name at the top right of the navigation bar.

• Click on  SETTINGS in the dropdown menu.
• In the GENERAL page, you will see a button that reads “Edit User Details” next to your profile picture.
• Enter your new email address.
• Click on the teal button at the bottom of the page that reads Update Account to save the changes.

Why haven’t I received an email notification?

You will find below the common cases that could be justifying why you are looking for one of our email notifications.

Is your registered email address correct?

You can check if we are sending you notifications to your right address or if your address was entered correctly by accessing the GENERAL page in your SETTINGS.
Log in to your BLISSART user account and visit  SETTINGS (https://www.blissart.com/settings/general) by clicking on the avatar or your name at the top right of the navigation bar.

• Click on  SETTINGS in the dropdown menu.
• In the GENERAL page, under Personal Settings, verify that the “Email Address” is correct.
• If the address is incorrect, amend it by following the steps indicated in the article How do I change the email address I use for BLISSART?

Did you check your spam folder and other email filters?

Start by searching your inbox using the words associated with the notification you are looking for or “BLISSART” as a keyword – the email could be hiding somewhere.
Then, check your spam or junk folders as our messages could have mistakenly got sent into the wrong folder by your email provider.
Lastly, if you have established rules to automatically move emails to specified folders, cross check that your settings are still valid.

How can I edit, delete or add an address?

Based on the pick up address set for your Artworks listed, we provide potential Buyers with real time shipping rates generated by our courier partners FedEx, DHL and USPS. Ensure your addresses are correct and up to date at all times.

To edit an address:
You can edit an address by accessing the ADDRESSES page in your SETTINGS.
Log in to your BLISSART user account and visit  SETTINGS (https://www.blissart.com/settings/address) by clicking on the avatar or your name at the top right of the navigation bar.

• Click on  SETTINGS in the dropdown menu.
• In the ADDRESSES page, click on “Edit” on the address you wish to update.
• Click on the teal button at the bottom of the page that reads Update Address to save the changes.

To delete an address:
You can delete an address by accessing the ADDRESSES page in your SETTINGS.
Log in to your BLISSART user account and visit  SETTINGS (https://www.blissart.com/settings/address) by clicking on the avatar or your name at the top right of the navigation bar.

• Click on  SETTINGS in the dropdown menu.
• In the ADDRESSES page, click on “Delete” on the address you wish to remove.
• Confirm your choice and the address will get deleted.

To add an address:
You can add an address by accessing the ADDRESSES page in your SETTINGS. Log in to your BLISSART user account and visit  SETTINGS (https://www.blissart.com/settings/address) by clicking on the avatar or your name at the top right of the navigation bar.

• Click on  SETTINGS in the dropdown menu.
• In the ADDRESSES page, click on the button that reads “Add a new address”.
• Enter the new address details.
• Click on the teal button at the bottom of the page that reads Create Address to save the address.
• Hover and click on “set as delivery address” if you want to set it as the address where your purchases are to be delivered.

How do I change my delivery address?

Your delivery address is the place where your purchases are to be delivered.
Your pick up address is the place from where an Artwork you sold is to be collected.

In your Settings:
You can change your delivery address when you have more than one registerd by accessing the ADDRESSES page in your SETTINGS.
Log in to your BLISSART user account and visit  SETTINGS (https://www.blissart.com/settings/address) by clicking on the avatar or your name at the top right of the navigation bar.

• Click on  SETTINGS in the dropdown menu.
• In the ADDRESSES page, hover over the address to set as delivery and click on “set as delivery address”.
• The delivery address set is now framed with a teal line and the mention “Set as delivery” is not available.

During Checkout:
Should you have more than one address registered, the address you select on your checkout page becomes your delivery address.
If you are getting an Artwork delivered to a friend or relative, your delivery address will hence become the one of your friend or relative.
Don’t forget to change back your delivery address in your settings, ensuring the real time shipping rates are provided against your personal home or office delivery address.

How does an address get verified?

Whenever you add a new address, we check if real time shipping rates can be computed based on it.

When shipping rates are successfully returned, the address is tagged as verified (Address Verified).
When no shipping rates are returned, the address is tagged as invalid (Address Invalid).

How do I fix an invalid address, shown as “X (Address Invalid)”?

An address with the mention X (Address Invalid) can’t be used across the site, let it be as a delivery or a pick up addresses.
If you “break” an address while it is set as a pick up address for your Artworks listed, those Artworks will get tagged as “Incomplete” and only be visible to you, until you “fix” the address.

To fix it, go to your existing ADDRESSES page in your SETTINGS and correct the address.
The mentions “Incomplete” and X (Address Invalid) are automatically removed as the address is verified and the Artwork accessible to the community.

Note that when you change an existing address attached to multiple Artworks, you change the Pickup address of all those Artworks.

What happens if entered wrong shipping information and my Artwork is sold?

BLISSART’s shipping accounts are used to process shipments, so subsequent costs are incurred by BLISSART.

If the actual shipping weight, dimensions and origin are significantly different from the information you provided, BLISSART reserves the right to deduct any additional cost from your credited sales.

To review your responsibilities, please consult the following article: Artist Terms of Use

Can BLISSART deactivate my account?

BLISSART may limit, suspend, or deactivate your account, as outlined in our  General Terms of Use